What is the minimum and maximum age required to rent a vehicle?
The standard minimum rental age is 25 years old.
Drivers 21 and under may be considered with a $500 refundable deposit, subject to approval. Additional young-driver requirements and fees may apply.
Is there a required interval between bookings?
A minimum 6-hour interval is required between trips. In certain circumstances, a 24–48-hour interval may apply depending on the vehicle and booking schedule.
Do you offer any discounts or promotions?
Yes! We offer the following rental discounts:
- 5% off for rentals of 3 days
- 10% off for rentals of 7–15 days
- 15% off for rentals of 30 days
Please contact us for any current promotions or applicable terms.
Is there a deposit required for rentals?
Yes. A $250 security deposit is required for standard rentals.
What is the shortest and longest rental duration allowed?
Minimum rental: 2 days
Maximum rental: As long as needed
For rentals extending beyond 3 weeks, a new rental agreement will be required.
How are sales tax, coupons, and additional fees applied?
Applicable taxes, discounts, coupons, and additional fees are either included in the rental price or applied at checkout, depending on the rental and selected options.
How many miles are included with the rental?
Each rental includes 200 miles per day.
Unlimited mileage may be available for an additional fee, depending on the vehicle and rental agreement.
Mileage exceeding the included allowance is charged at $0.40 per mile.
What are your standard business hours?
We are available Monday through Saturday, 24 hours a day.
What delivery locations do you offer, and what are the fees?
Our delivery options include:
Within 10 miles: Free
Phoenix Sky Harbor Airport: $75
Custom locations over 50 miles: $100
For locations outside our standard delivery areas, please contact us to confirm availability and pricing.
What are the allowed pick-up and return times?
Pick-ups and returns should be completed before 9:00 PM, unless another arrangement has been approved in advance.
Is there a specific schedule for custom deliveries?
No. Custom deliveries are available by arrangement. Please call us in advance so we can coordinate and negotiate the delivery details.
Do you allow pick-ups and returns outside business hours?
Yes. After-hours pick-ups and returns may be available by prior arrangement.
Are there any important extra details renters should know?
Before receiving the vehicle:
- Active insurance coverage is required before pickup.
- Full payment is required before the rental begins.
- Only verified and approved drivers may operate the rented vehicle.
- Any driver operating the vehicle must be properly listed on the applicable insurance coverage.
Additional fees may include:
- Young Driver Fee: $200, subject to approval by A&O 320 Rentals
- Prepaid Fuel: $55
- Late Return Fee: $25 per day
- Vehicle Retrieval Fee: $100
Do you offer additional equipment or services? Are there any related fees?
Yes. Full Self-Driving is available for:
- $15 per day, or
- $100 for trips longer than 7 days
Additional mileage beyond the included allowance is charged at $0.40 per mile.
What is the cost for an additional driver?
There is no additional driver fee.
However, any additional driver must be properly listed on the rental's motor insurance coverage and approved before operating the vehicle.
What are the penalties or fees for smoking in the vehicle?
Absolutely no smoking is permitted in our vehicles, including:
- Cigarettes
- Cigars
- Marijuana
- Vapes or electronic smoking devices
Smoking or any evidence of smoking may result in a $200–$300+ cleaning charge, depending on the level of cleaning and detailing required.
Please do not attempt to mask smoke odors with fragrances. Smoke residue and odors can remain in the vehicle even when covered by air fresheners.
Are there any fees associated with EZ Pass or toll usage?
Yes. All tolls and EZ Pass charges are the renter's responsibility.
Any tolls or EZ Pass charges incurred during the rental will be sent to the renter for payment.
Unpaid tolls, violation tickets, and EZ Pass charges may be sent to collections after 30 days.
Is there a cleaning fee? Under what conditions is it charged?
Yes. Cleaning fees may apply when a vehicle is returned excessively dirty or requires additional detailing.
Our cleaning fees include:
- Moderate Cleaning – $50: Mud, sand, moderate bug debris, minor odors, and small spills.
- Heavy Cleaning – $100: Moderate stains, heavy odors such as smoke, and extensive bug debris.
- Severe Cleaning – $150: Steam cleaning or full detailing due to significant cleaning needs.
- Pet Hair Removal – $150: Extensive pet hair requiring specialized cleaning.
- Multiple Issues Cleaning – $250: When multiple cleaning levels or services are required.
- Extremely Dirty – $200
- Filthy – $300+
Are pets allowed in rental vehicles?
No. We love our furry friends, but pets are not permitted in our rental vehicles.
Pet hair or other evidence of animals may result in additional cleaning charges.
What happens if I take the vehicle to the beach?
If you take the vehicle to the beach, please make sure it is thoroughly cleaned before returning it.
Sand and sunscreen requiring professional detailing may result in a $250 cleaning charge.
How can I help avoid cleaning fees?
We work hard to ensure every vehicle is thoroughly cleaned and ready before each rental. Please help us provide the same experience to the next renter by returning the vehicle in clean condition.
Avoid leaving behind:
- Excessive dirt or mud
- Sand
- Food or spills
- Strong odors
- Pet hair
- Smoke residue
- Sunscreen or beach debris
Please respect the next renter and return the vehicle in the condition you'd want to receive it.
Request a Custom Rental Quote
What our clients say about us
The van was in great condition and fully loaded. We have a family of 6 and we were all very comfortable driving around New England. The check-in and checkout process was easy and we highly recommend James!
Aimee B.
Awesome little car. Fun to drive and definitely gets peoples attention. James was super easy to work with and I would rent his car again if available on future trips to Connecticut!! Thanks!!
Cullen W.
James is very personable. The car was clean and was very well maintained. He responded very fast to messages. Will definitely consider James and the car again for next trip.
Priya M.
We had a excellent experience with the van & renting from James. The van is very nice & very clean! Very responsive & communicated with us quickly. I highly recommend renting with James!
Candice M.
Why Choose Us!
Located in Bloomfield and proudly servicing the Greater Hartford area, we designed this service for clients who value both comfort and flexibility.
Whether you’re picking up at Bradley International Airport or need a last-minute car delivered to your hotel, our mission is simple: high-end vehicles, effortless service.
No signage, no rental branding — just you and your ride.
Long-Term Rental Savings
Ready to book your next adventure with us?
Location:
Queen Creek, AZ. 85142
Phone Number:
Business Hours
Monday-Sunday
24 Hours Available
Located in Queen Creek and proudly servicing Phoenix, Tucson, Tempe, Queen Creek, Gilbert, Chandler, Flagstaff, we designed this service for clients who value both comfort and flexibility.
No signage, no rental branding — just you and your ride.
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